Journeys Store Careers

Journeys believes in promoting from within. Over 65% of our home office employees started their careers at Journeys, working in our stores. The people who work in our stores embody the Journeys culture. Working in stores is the starting point for many of us in our careers, and we look forward to helping you start your journey.

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Click on a position to learn more:

Sales Associate

Sales Associate

Your Typical Day

  • Your main goal each day is to drive sales and provide awesome service, which means that your priority is working with customers and selling product each day!
  • You will also help your store complete day-to-day tasks like helping merchandise the sales floor and updating the store’s sales floor with new product and marketing materials.
  • You will also receive training and development for your current and future roles within the company.
  • Spend your day with the coolest people around, listen to great music, and be yourself! There is no uniform, so you get to show off your style.

Growth Opportunities

  • Get career advancement opportunities - Journeys believes in promoting from within and wants you to have your dream job! Many of our company leaders started in this role.
  • Receive training and development for professional skills like salesmanship and store operations!
  • Grow your shoe collection all of our employees get 40% off!
  • See more work perks HERE.

You Are Good At

  • Selling
  • Being Driven
  • Communication
  • Customer Service
  • Being Dependable
  • Being Competitive
Sales Lead

Sales Lead

Your Typical Day

  • Your main goal each day is to drive sales and provide awesome service, which means that your priority is working with customers and selling product each day!
  • You will partner with store management with basic store operations, developing of associates, and achieving sales goals and standards of performance (store and personal).
  • Supervise and help with tasks like opening and closing the store, helping out with daily store operations and loss prevention needs.
  • You will also receive training and development for your current and future roles within the company.

Growth Opportunities

  • Get career advancement opportunities - Journeys believes in promoting from within! This role plays a crucial part in developing a team and Journeys’ success.
  • Receive training and development for professional skills like salesmanship, store operations and leadership!
  • Experience and learn Journeys culture through training programs, contests & more!
  • See more work perks HERE.

You Are Good At

  • Selling
  • Being Driven
  • Communication
  • Customer Service
  • Being Dependable
  • Being Competitive

Journeys is culture, lifestyle, and attitude. Shoes, music, fashion -- no other company can come close. It will always go back to passionate people. You can be yourself & thrive to be the best in what ever you decide to do with Journeys. It’s limitless!

Jesse Dimas, Regional Vice President
Jesse Dimas
Assistant Store Manager

Assistant Store Manager

Your Typical Day

  • Start your day by checking in with the Store Manager and making a plan to meet your goals each day.
  • Your priority each day is to drive sales, which means you get to work with customers and sell product! You will focus on beating your sales goals and motivating your team to achieve their goals.
  • Supervise and help with tasks like processing incoming shipments, helping out with changes to the store’s visual displays and marking down shoes that are on sale.
  • With the help of your Store Manager, you will train and develop your staff.
  • Supervise and manage all aspects of daily store operations and loss prevention needs as needed by your Store Manager.
  • Work with and develop an awesome team!

Growth Opportunities

  • Grow your paycheck - the more you sell, the more money you make!
  • Get career advancement opportunities - Journeys believes in promoting from within! This position is the gateway to leadership within the company and a crucial role to Journeys’ success.
  • Receive training and development for professional skills like building a successful team.
  • Win awesome prizes like cash contests.
  • See more work perks HERE.

You Are Good At

  • Selling
  • Communication
  • Attention to Detail
  • Being Competitive
  • Being Self-Motivated
  • Coaching, Training and Developing Others
Derrell Jones

When I think of Journeys, I think of the culture everyone has worked hard to build and protect by focusing on the most important factor -- people.

Derrell Jones, District Sales Manager
Store Manager

Store Manager

Your Typical Day

  • Start your day by making a plan. Check in with your employees on a regular basis, and communicate expectations for your team to help them succeed.
  • Your primary goal each day is to drive sales with every action, which means beating your sales goals and motivating your employees to attain their goals.
  • Train and develop store staff, and hold your team accountable for their performance.
  • Build your team by networking, recruiting, interviewing and hiring future employees.
  • Manage all aspects of daily store operations, and perform all company initiatives and procedures accurately.
  • Work with and develop an awesome team!

Growth Opportunities

  • Grow your paycheck - the more you sell, the more money you make!
  • Receive career advancement opportunities - Journeys believes in promoting from within! This position unlocks opportunities to get promoted to the Home Office, field management and more!
  • Get training and development for professional skills like learning how to run a business.
  • Receive opportunities to travel to other stores and team meetings.
  • Win awesome prizes like cash contests, fly away trips to the Caribbean, our annual Sales Meeting in Nashville with private concerts, parties, networking and more!
  • See more work perks HERE.

You Are Good At

  • Selling
  • Communication
  • Attention to Detail
  • Being Competitive
  • Being Self-Motivated
  • Managing People and Company Initiatives
  • Recruiting, Coaching, Training and Developing Others

I started 10 years ago as a Seasonal Part-Time Sales Associate. Journeys has given me so many opportunities to learn and grow, and now as a District Manager in Training, I can give all that back to the future leaders of the company.

Victoria Castillo, District Manager in Training
Jessica Ison

LEARN ABOUT OUR RETAIL STORES

journeys core values
journeys logo

Journeys is a teen specialty retail leader with an emphasis on trendy and affordable branded footwear, apparel, and accessories. With more than 800 stores across the U.S., Puerto Rico, and Canada, Journeys caters to a teen that wants to stand out or fit in, with the latest styles influenced by the spirit of youth culture. It’s the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, Adidas, UGG, and more.

The Journeys shopping experience goes beyond the average retail environment, it’s an extension of the teen lifestyle. Every store is designed to welcome, inspire, and include each shopper. Self-expression isn’t just accepted, it’s encouraged through shelves of unique merchandise, exclusive digital content, and a friendly staff that reflects the company’s values.

Beyond the store, Journeys consumers can shop via direct-mail catalog or on the web at www.journeys.com. Through a network of partnerships, event sponsorships, and artist collaborations, customers can also interact with the brand across social media platforms and at in-person events, festivals, and concerts. The Journeys team strives to give back to the community through charitable events and volunteer programs with a particular interest in music, arts, action sports, and culture. Journeys is and will always be an attitude you can wear.

journeys core values
journeys kidz logo

Journeys Kidz, an extension of the ever-popular Journeys retail model, puts a unique spin on youth fashion. With “big kidz shoes in little kidz sizes,” Journeys Kidz makes the most popular trends accessible to families outfitting infants, toddlers, kids, and tweens. Families can shop trendy brands like Vans, Converse, UGG, Adidas, Dr. Martens, Crocs, New Balance, and more to fit their child’s personal style.

The in-store experience is designed to create a functional shopping environment for parents and a fun atmosphere for kids. Curated cartoons, age-appropriate music, and a friendly staff make shoe shopping a breeze for the whole family! Journeys Kidz is available in more than 230 stores nationwide, via the website at www.journeyskidz.com, through the direct-mail catalog, and across other brand promotions and partnerships.

journeys core values
journeys logo

Underground by Journeys is an exclusive shopping experience for the Journeys loyal but evolving shopper. With 70 stores nationwide, Underground by Journeys services the footwear, apparel, and accessory needs of trendy and dynamic shoppers. These shoppers crave fast fashion and are motivated by current trends and pop culture.

In addition to stores that are designed to reflect the core consumer’s lifestyle, Underground by Journeys also reaches its target market through brand promotions, consumer contests, and strategic partnerships.


EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email [email protected] or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

FALSE JOB SEARCH WEBSITES

Please Be Aware. Occasionally, Genesco may post open positions at our company on reputable job search websites. However, Genesco will NEVER ask you to pay any money as a condition of accepting a position. If you are ever asked to submit payment to Genesco in connection with a job search, interview or as a condition for accepting a position, please contact us at (615) 367-7679.

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