Careers: Home Office

Journeys Home Office Careers

Core Value #6 is Promote from Within. About 72% of our Home Office staff started in a store. Based in Nashville, TN, our Home Office is an extension of our store culture - fast paced and fun. We have many different career paths at the Home Office depending on what interests you.

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Operations

Operations

About The Team

  • The Operations team is the backbone of the retail organization, making sure everything runs smoothly in our stores by building the bridge between strategy and execution.
  • They are a great service to our stores and other departments by:
    • Providing Metrics and Dashboards
    • Developing Processes/Procedures to Maintain Consistency
  • They get the job done by solving problems and making sure we have a consistent customer service experience every time.
  • They manage and implement new technology in the stores like the point-of-sale system, company portal and more.

Growth Opportunities

  • Receive daily support and learning opportunities.
  • Get professional development through offered training.
  • Expand your knowledge through diverse projects.
  • Gain understanding of the business through working with all Home Office teams on various initiatives.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Multitasking
  • Serving Others
  • Communication
  • Forward Thinking
  • Project Management

I worked for other retailers before Journeys, and no supervisor or company invested in me like Journeys. People are able to prove themselves and are given opportunities to show personal work ethic and teamwork.

Jackie Miller, Director, Visual Merchandising
Jackie Miller
MarketingandeCommerce

Marketing and eCommerce

About The Team

  • The marketing and digital commerce teams bring the Journeys’ brand to life through:
    • Exciting in-store visuals
    • Graphic design
    • Customer emails
    • Concert tours
    • Social media
    • Brand partnerships
    • And this fabulous website.
  • There are a wide variety of roles within these teams for people who love to be creative and explore new ways of bringing our brand to customers.

Growth Opportunities

  • Work with all Home Office teams to represent the Journeys brand.
  • Gain exposure to many current projects within the company through different work.
  • Receive professional development through offered training.
  • Interact with lots of external partners and brands.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Creativity
  • Multitasking
  • Organization
  • Communication
  • Project Management
  • Building Partnerships with External Vendors
Mario Gallione

I can’t think of anyone who grew up knowing they wanted to be in the shoe business specifically, but once I helped my first store achieve their weekly sales goals as an Assistant Manager, I was hooked! I fell in love with retail, specifically the product, and Journeys allowed me a career that has been very fulfilling. This is a company where anyone can succeed!

Mario Gallione, President of Journeys
Training

Training

About The Team

  • The Training and Development team owns the employee experience from the moment an employee joins the Journeys family to each step in their career development by creating opportunities for growth.
  • This team creates engaging and inspiring content by educating our teams on how to make the most impact in their jobs.
  • They are responsible for:
    • Hosting inspiring and fun training sessions, employee events, incentive trips, sales contests and more.
    • Facilitating recruiting for both the stores & Home Office, ensuring that we stay true to ourselves by promoting from within.

Growth Opportunities

  • Take advantage of opportunities to keep yourself up to date with new trends and professional development by attending industry conferences.
  • Receive daily support and learning opportunities.
  • Expand your knowledge through different types of projects.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Creativity
  • Communication
  • Developing others
  • Project management

Journeys has a great diverse mix of employees. It’s rare to find a huge company that encourages individuality, accepts you regardless of your background and has leaders who stay humble every step of the way. They are always encouraging us to take the next step in our careers.

Shirla Quan, Manager, Travel and Expense
Shirla Quan
BuyingandMerchandising

Buying and Merchandising

About The Team

  • Our Buying & Merchandising team is perfect for someone loves fashion, numbers and problem solving.
  • They are a skilled group who pride themselves on curating a selection of the best brands and items to delight our customers.

Growth Opportunities

  • Receive the opportunity for career advancement in your department and others.
  • Get exposure to different sides of the business by working on our different product segments.
  • Grow the business through work that directly impacts the company’s sales.
  • Build partnerships with your team and others.
  • Get professional development through offered training.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Numbers
  • Negotiating
  • Communication
  • Decision Making
  • Motivating Yourself
  • Working Independently
Mary Bentley

I believe the culture built by Journeys’ employees from past, present and future has and will continue to make it THE BEST place to work.

Mary Bentley, VP & General Merchandising Manager, Fashion Casual
LossPrevention

Loss Prevention

About The Team

  • Our Loss Prevention Team does so much more than keeping track of and retaining our cool merchandise.
  • The LP team helps reduce theft and increase sales and profits.
  • This team strengthens the Journeys culture by building relationships with store employees, teaching awareness, and recognizing excellent performance.
  • This team also handles:
    • Employee travel and expenses control.
    • They work to relocate and transport employees across the country as needed.

Growth Opportunities

  • Get professional development through offered training.
  • Expand your knowledge through different projects.
  • Build partnerships within your team and others.
  • Feel the reward of training and developing the store on how to minimize loss.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Numbers
  • Communication
  • Attention to Detail
  • Having Strong Integrity & Ethics

I've been fortunate throughout my career at Journeys to work with some amazing people and leaders, people who genuinely care about your success and your well-being. Because of this, you develop close relationships & friendships that extend outside of work with people who you look at as family.

Resena Humphrey, Buyer
Resena Humphrey
StoreServices

Store Services

About The Team

  • The Store Services Team is just that all things that help our stores function at their best.
  • They are responsible for:
    • Grand openings
    • Remodeling stores that need some love
    • Getting our stores the supplies they need
    • Providing all the necessary maintenance to keep everything in tip-top shape
  • This team is a go-to for our stores and they delight in serving our employees.

Growth Opportunities

  • Receive opportunities for career advancement.
  • Expand your knowledge through different types of projects.
  • Receive exposure to all the different departments that make up the store services team.
  • Get daily support and learning opportunities.
  • Build partnerships within your team and others.
  • See more work perks HERE.

The Right Fit For This Team Is Good At

  • Follow-Up
  • Adaptability
  • Self Motivation
  • Communication
  • Attention to Detail
Diane Stacy

I can be my TRUE self at work. One of my favorite things about working for Journeys is that there are different walks of life and we are all truly embraced for who we are.

Diane Stacy, Training Coordinator

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email [email protected] or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

FALSE JOB SEARCH WEBSITES

Please Be Aware. Occasionally, Genesco may post open positions at our company on reputable job search websites. However, Genesco will NEVER ask you to pay any money as a condition of accepting a position. If you are ever asked to submit payment to Genesco in connection with a job search, interview or as a condition for accepting a position, please contact us at (615) 367-7679.

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