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How can I tell if my UGG® boots are real?
<p>Journeys, Journeys Kidz and Shi by Journeys sell authentic UGG® Australia products. Depending on when your product was manufactured, there are a couple of ways to ensure the authenticity of your product.</p><p>Product manufactured from the Fall 2010 up to Fall 2012 comes with two-layers of security: contained in a reflective security label and/or security sticker, allowing you to instantly authenticate genuine UGG® Australia products. Simply locate the reflective security sticker on the outside of your shoebox. The sticker is embedded with two distinct features.</p><p>1. To view the first feature, turn the sticker 90º and make sure the sun logos change from black to white on the reflective strip. Second, look at the same sticker's reflective strip, turn it at an acute angle and verify that the UGG logo appears on the strip with some color reflecting.</p><p>2. If both security features perform as described, then you have an authentic UGG® Australia product.</p><p>If your product has a sewn in material content label it will also have a security label sewn in behind the label on the left boot or shoe and will work in the same manner as the sticker (note: if there is no sewn in label, a security sticker will be on the outsole of the left shoe).</p><p>Update:</p><p>Beginning Fall 2012, UGG® Australia has added a new security label (behind the sewn in label of the boot or shoe) and a box sticker to help ensure that your new product is authentic. The security feature utilizes "rolling optics". Turn the label or sticker and you should see the UGG® logo rolling over the suns with an optical illusion of depth (3D).<br /></p><p>If you receive any UGG® Australia product from Journeys that does not meet the features above, contact Customer Service immediately at 1-888-324-6356.</p>
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